Quality improvement (QI) is increasingly recognised to be integral to clinical practice. In the UK, national initiatives to improve quality have included both externally-imposed pay-for-performance in the Quality and Outcomes Framework (QOF), alongside professionally led activity like the Royal College of General Practitioners’ network of regional QI champions,
all of which operate in the current context of high demand, workforce shortages, and limited resources.
This qualitative study aimed to examine current improvement work and use of data in Scottish GP clusters, with a particular interest in whether and how quantitative data (e.g. from platforms like the Scottish Primary Care Information dashboards and Care Information Gateway) was used for
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